Track Your Order

Track Your Order

Once your order has been shipped, you'll receive an email with your tracking number and a link to follow your package in real time.

How to Track

  1. Check your email for the shipping confirmation from Karvelle.
  2. Click the tracking link in the email to see your package status.
  3. If you can't find the email, check your spam or junk folder.

Estimated Delivery Times

  • Order processing: 1–2 business days
  • Standard Insured Shipping (United States and United Kingdom): 9–15 business days after dispatch

Orders are dispatched from our fulfilment centre in Las Vegas, Nevada. United Kingdom deliveries cross customs, which can occasionally add a few days to the estimate above.

Need Help?

If your tracking hasn't updated in over 7 business days, or if you have any concerns about your delivery, please contact us with your order number and we'll look into it right away.